Frequently Asked Questions

Included here is a list of the most commonly asked questions. If you cannot find the information you are looking for here, we invite you to call us directly at 317-754-4565 (TTY 317-754-4570).
Who is Eligible?

To enroll in Ascension Living St. Vincent PACE, individuals must be:

  • Age 55 or older
  • Living within our St. Vincent PACE service area
  • Certified as meeting Indiana criteria for nursing home level of care 
  • Able to live safely in community with the support of St. Vincent PACE

How do I join?

Call us at 463-271-3700 to speak with our intake staff, who will arrange a personal visit with you in your home or in our Adult Day center, explaining the program in more detail. Once you have decided to join the program, we will arrange a visit to the St. Vincent PACE center, where you will meet our dedicated staff of professional caregivers who can assist you in outline your personal plan of care. Ascension Living St. Vincent PACE is a voluntary program, and once enrolled, you may choose to disenroll at any time by contacting your St. Vincent PACE social worker. If you are interested in seeing if PACE may be the right choice for you, please contact St. Vincent PACE at 463-271-3700.

How to refer someone

Anyone can make a referral or reach out to St. Vincent PACE to get started. Physicians, social workers or other professionals can refer someone to PACE, using one of the options below. When PACE receives a referral, we reach out to the caregiver or potential participant to provide information and answer questions.

  • Options to make a referral to PACE:
  • Call our intake line at 463-271-3700 
  • Complete and submit the online  Referral Form 
  • Fax referral information to 463-271-3750 
  • Email  PACEintakeIN@ascension.org

Download PDF Referral Form

What is St. Vincent PACE’s service area?

St. Vincent PACE serves the following counties and ZIP codes:

  • Boone  46052*, 46069*, 46075, 46077*, 46112*, 46268*, 46278*
  • Clinton   46069*
  • Delaware  46012*
  • Hamilton  46032, 46033, 46034, 46037, 46038, 46040*, 46055*, 46060*, 46062, 46064*, 46069*, 46074, 46077*, 46240*, 46250*, 46256*, 46260*, 46268*, 46280, 46290
  • Hancock   46040*, 46055*, 46064*, 46140*, 46235*, 46236*
  • Hendricks  46052*, 46112*, 46113*, 46123, 46168, 46231*, 46234*, 46278*
  • Madison  46011, 46012*, 46013, 46016, 46040*, 46048, 46051, 46060*, 46064*
  • Marion  46077*, 46113*, 46205, 46208, 46214, 46216, 46220, 46224, 46226, 46228, 46231*, 46234*, 46235*, 46236*, 46240*, 46250*, 46254, 46256*, 46260*, 46268*, 46278*
  • Morgan  46113*
  • Rush and Shelby  46140*

 

* Zip Code is shared by multiple counties

Click here to download service area map

Where is St. Vincent PACE located?

The St. Vincent PACE center is located at 5435 W. Pike Plaza Road, near W. 38th Street in Indianapolis, IN.

 How would I get to Ascension Living St. Vincent PACE and what would I do there?

Transportation is available by Ascension Living St. Vincent PACE. One of our wheelchair accessible vehicles can pick you up at home and bring you into the adult day center for the day. Depending on your personal needs, you may be seen by clinic nurses, physicians and therapists. You will receive a hot noon meal, plus social and recreational activities with other participants.

What happens to my Medicare/Medicaid coverage when I join?

Participants with Medicare and/or Medicaid do not lose their coverage, but authorize Ascension Living St. Vincent PACE benefit administration. This means you maintain Medicare and/or Medicaid benefits, gaining additional Ascension Living St. Vincent PACE benefits. All services are provided under one umbrella so you do not have to worry about "falling through the cracks" with hidden costs or deductions.   

If eligible, participants agree to receive all needed health care services from Ascension Living St. Vincent PACE or our contracted provider. Cost for unauthorized or out-of-network services may be the responsibility of the participant. Other than emergency services, all services must be approved by the Ascension Living St. Vincent PACE Team.

What is the cost?

What you pay for St. Vincent PACE depends on your eligibility for Medicare and/or Medicaid. Participants enrolled in both Medicare and Medicaid, or just Medicaid alone, have little or no cost for any care or services within their care plan. Participants enrolled in both Medicare and Medicaid, or just Medicaid alone, have no copayments or deductibles for anything within their care plan. We can assist with new Medicaid applications. With Medicare alone, there is a cost-sharing option. 

General Policies and Information

PACE participants must meet the level of care requirements according to Indiana guidelines. Ascension Living  St. Vincent PACE is funded by Medicare, Medicaid and private pay. As a Medicaid recipient, you may have little or no financial obligation.

All PACE participants agree to receive all services from St. Vincent PACE staff and its network of providers and may be fully and personally liable for the costs of unauthorized or out-of-network services. Ascension Living St. Vincent PACE specializes in comprehensive healthcare for our participants and, as part of our program, is pleased to provide the following resources for our participants. 

Ascension Living St. Vincent PACE is a voluntary program, and once enrolled, you may choose to disenroll at any time by notifying your St. Vincent PACE social worker.

Rights and Responsibilities
Grievances and Appeals
  • View the Ascension Living St. Vincent PACE Grievances and Appeals Process.
  • Ascension Living St. Vincent PACE Grievance Form can be obtained from your PACE Interdisciplinary Team.
     
Appoint a Representative

Use CMS Form 1696 to appoint an individual to act as your representative.

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Beth Edwards
Director of Marketing and Communications
ascension living Team

An Ascension Living St. Vincent PACE team member is ready to answer your questions and provide further information on:

  • Primary medical care 
  • Home care 
  • Therapy services 
  • Meals 
  • Medication management 
  • Nutrition counseling 
  • Social services 
  • Transportation 
  • Medical supplies 
  • Leisure and social activities

5435 W. Pike Plaza Rd.
Indianapolis, IN 46254