Ascension Living

Alexian PACE

Chattanooga, TN

Testimonials and Spotlights

Our Participants and their family members tell the best stories.

Meet Matt and Margie

Finding the PACE program was an absolute godsend for my siblings (Andrea, Kenny, Billy, and James) and me as we navigated my mother’s early onset Alzheimer’s and other serious health issues. My mother, who has lived in Chattanooga since 2006, was experiencing declining cognitive ability, and around the same time she was undergoing final Alzheimer’s testing, she was also diagnosed with early-stage breast cancer. We were overwhelmed — trying to coordinate specialist appointments, manage medications, and figure out how to pay for care when nursing homes cost thousands of dollars a month and she had no financial resources.
PACE stepped in and took that burden off our shoulders.

Through Alexian PACE, every aspect of my mother’s health care is coordinated and covered — from her primary care and specialty appointments to her medications, therapies, and daily care needs. They helped us get her set up for Medicaid and created a comprehensive care plan tailored specifically to her medical, cognitive, and social needs. Instead of juggling multiple providers and worrying about bills, we have one dedicated team overseeing everything.

What has meant the most to us is the continuity of care. Before PACE, we would take her to appointments, and there were gaps in the communication of key medical details. Now, her PACE team helps us manage all of her care — scheduling appointments, transporting her, communicating with specialists, managing prescriptions, and ensuring follow-up happens. Her case manager serves as our central point of contact, keeping communication clear and consistent. We no longer worry about who is coordinating what.

Beyond medical care, PACE supports her daily living needs so she can remain safely in her own home, which is incredibly important to her. The team conducts routine home checkups to make sure her environment is clean and safe. If her health declines, they can quickly increase services — whether that means more in-home support, therapy, or medical oversight. Knowing her care can flex as her needs change gives us tremendous peace of mind.

My mother attends the PACE day center four days a week, Monday through Thursday — completely by choice. She can go as often or as little as she wants. An Alexian PACE bus picks her up and brings her home each day. While she’s there, she has access not only to social activities like bingo and field trips — which she absolutely loves and raves about — but also on-site medical support and supervision. The social interaction has been vital for her, as she can become somewhat of a recluse when she’s home alone.


- Matt and Margie Hayduk

Meet Raymon

“I did not know if I would like it when I first came to PACE, but as I met and got to talking with people I started having a good time. I like the music, the bingo that we play, and the conversations we have. We recently had Elvis Presley day last week where we played his music and talked about all that he’s done – it was very interesting.

I’ve been doing therapy where they put me on the exercise bike. They also have me practice stepping sideways and up and down from a box to help with my balance. I think it has helped me be more stable when I walk. 

I was only coming in about 2 days a week but I started coming all 5 days of the week because I like to be out and about. I just think PACE is a good place. I enjoy all of the people here. I like all of the workers and the people I get to sit and talk with. I like the people I ride the van with; I like that we all get along really well together. I am grateful for PACE.”

- Raymon Whitehead, PACE Participant Since January 2022

Meet Lewis Marie

“I was bedridden last year from May until September, when I came into the program. My sister-in-law is the one that told me about PACE and she said, ‘You should just try and give them a call,’ and I am so thankful that I did. 

Before PACE, I needed assistance for any task and had to use a hoyer lift for transfers. I was completely dependent on home health and my family for everything. I would go days without getting out of bed because I could not do it on my own. 

Since coming into the program, I have been able to get out of bed and go places like my doctor’s appointments and the grocery store, and that has impacted my life significantly. I am now able to live independently and can get around my home on my own using a sliding board for transfers. PACE has increased my independence by helping me find safe ways to do things on my own again.

The physical and occupational therapists are continuously helping me with mobility and working with me so I can have a better sense of security in my own functioning. They have been able to help me sit up better in my chair and relieve some of the pain I was experiencing in my neck and shoulders. 

I love the activities and more than anything, I love to play Bingo. I love all the people at PACE. I am so thankful to the CNAs; I don’t know what I would do without them and the therapists. I’m just thankful. Thankful for PACE.”

- Lewis Marie Nelson, PACE participant since September 2021
"I love working at PACE for the compassionate service and care that we provide and for the value we place on each individual participant. I love the team-oriented environment where everyone has the same goal of providing great service to our community."
Lisa Freeman LCSW at Alexian PACE since 2005
Our participants say it best
I love the people at PACE. Everyone is so nice. My driver is wonderful; he gets an A+. I get to see many beautiful places when I’m riding the PACE van.
Polly Peppenhorst Participant
Our participants say it best
I was afraid to come to the PACE day center at first, then I got to know everyone and now I love it. The nurses are so sweet, and my occupational therapist is the best.
Tandra Jones Participant
Care partners say it well
Five-Star Review!
The team at Alexian PACE is always so informative and compassionate when I have referred any seniors there that I think would benefit from their services. You can tell they have a passion for what they do and helping senior citizens.
Nathan Coflin Chattanooga Housing Authority Case Manager

Meet Kathie

Thank you to Alexian PACE staff from Caregiver (daughter-in-law of Iola):

I can’t believe how much better Iola is doing! The PACE program is wonderful, but so are you and your team. Without your love and persistence, we would continue to be a helpless little threesome.

She very much looks forward to attending. I knew she was starved for attention from friends. Scott and I just weren’t enough physically or emotionally. She needed sooooo much more.

On her good days, she remembers her new friends — staff and clients.  She feels it’s her “job” to make sure nobody is sitting alone or looks sad. She’s found purpose. And she feels a great deal of pride.

She hasn’t lost any more weight, so I’m assuming she enjoys the food, as well as the company.

But, mostly, we are grateful for what you’ve done for me and Scott by caring for Iola. Gone is the guilt over not being able to improve her quality of life. You cannot know what freedom and happiness that brings to all of us.

Thank you and thanks to your team. Please convey our heartfelt thanks to Amy and all the others who helped guide us through the process and who care for Iola every day.

We are truly blessed. You’re making an enormous difference in so many lives.

All the best,
Kathie Fulgham

Meet Gloria

I was living with my son and experiencing seizures when I enrolled in PACE. With  PACE support I was able to move to my own apartment in senior housing after I enrolled. PACE transportation has been extremely beneficial in supporting and maintaining my independence. The drivers are so nice; they take me to the PACE day center and all my specialist appointments in the community.  PACE is like family to me. They care for  my emotional and spiritual health, as well as physical health. 

All the services I receive at PACE include primary care, dental care,  behavioral health therapy, day center recreation,home nurse, transportation, and pre packaged medications delivered to my home. PACE provides a Lifeline, and an occupational therapist evaluated and made small  changes in my home so I am more comfortable and confident living alone. They take me to my neurology appointments, eye appointments, and other appointments tests and procedures. At the day center I enjoy crocheting blankets for hospice. I appreciate the recreational director, who provides all the yarn for the blankets I donate to others. 

From one to ten I give Ascension Living Alexian PACE a twelve. PACE gives me all the TLC I need. My quality of life  has improved 100% since coming to PACE. My seizures are managed, I’m living independently with PACE support, and I've made many friends. Within 6 month PACE staff and participants became my second family.

Ascension Living Alexian PACE has taken care of all my needs. Even during the Covid pandemic when we were in lockdown they continued to take care of all of my needs at home, just like when the PACE center was open, including my meals and everything. 

-Gloria Shadwick, PACE Participant enrolled October 2019 
Sierra Thompson
Director of Marketing and Communications
ascension living Team

An Ascension Living Alexian PACE team member is ready to answer your questions and provide further information on:

  • How to get started on the PACE Program
  • Medical care
  • Social services
  • Transportation and other care options

425 Cumberland Street
Chattanooga, TN 37404