Alexian Brothers Program of All-inclusive Care for the Elderly (PACE), located in Chattanooga, Tennessee, was recently honored with a national award from Ascension Living, a mission-driven senior living provider that operates the Chattanooga PACE center. During an annual celebration event, Alexian Brothers PACE was given the senior living and care organization’s 2019 Vineyard Award. A panel of expert post-acute and senior living leaders reviewed all nominations and picked Alexian Brothers PACE as the top performing single-level senior care provider across the 54 locations of Ascension Living, part of Ascension.
Ascension Living’s newly created Vineyard Award recognizes a team that has achieved exemplary performance on several measures due to the inspired work of community associates. Measures included associate satisfaction, resident satisfaction, financial performance, and publicly available quality measures. The honor is given to a team who honors the non-profit, Catholic organization’s values and whose behaviors guide and inspire others to enrich the lives of those served.
The Alexian Brothers PACE team was honored for their inspiring and mission-driven work to serve 285 of Chattanooga’s most vulnerable citizens over the age of 55. PACE participants qualify for skilled nursing (long-term) level of care but remain in the community thanks to the care and services of PACE. PACE participants benefit from a full range of care and community of support, including top notch medical care from physicians and nurse practitioners in the center, home health services and adult day services.
“What this amazing team does for so many frail and elderly individuals is at the very core of Ascension Living’s mission statement,” remarked Brian Cooper, vice president of operations, Ascension Living PACE. “They serve all persons with special attention to those who are poor and vulnerable. Their ability to provide the level of service they do, every day, with outstanding outcomes is because of the solid team who share a long-standing commitment to providing the best care possible.”
Many members of the Alexian Brother PACE team have been together for over 20 years. Viston Taylor, executive director, and Vicki Guertin, site director, started serving the PACE participants in Chattanooga in 1998. Due to their leadership and the support of Norm Desbiens, M.D., medical director, who joined the PACE team in 2012, associate turnover numbers are continually low and participant outcomes are high.
“Viston, Vicki and Dr. Desbiens have naturally created a family like culture and built a team that is driven to always do the right thing for ‘their PACE participants,” continues Cooper.
Since 1998, the Alexian Brother PACE has achieved high associate engagement and quality scores as well as positive financial outcomes allowing for continual reinvestment of funds into programming.
“The team’s relentless focus on the health and well-being of the participants, significant attention to understanding each participant’s needs, goals and end of life wishes, allows the center to be successful and provides inspiration to many,” stated Danny Stricker, chief operating officer, Ascension Living. “I am humbled by their noble work to help Chattanooga residents live their fullest lives including at end of life.”
Alexian Brothers Program of All-inclusive Care for the Elderly (PACE) is a healthcare plan that combines Medicare and TennCare benefits for senior adults in Hamilton County with complicated health issues. PACE is designed to help people remain in their own homes and communities with the medical care, day care, and home support they need. Alexian Brothers PACE was started in 1998 and remains the first and only PACE in Tennessee for the past 20 years.
Ascension Living, based in St. Louis and part of Ascension, is a mission-driven senior living provider deeply connected to our Catholic faith that cares for the physical, mental, spiritual and social well-being of all individuals we serve. Our Mission calls us to provide spiritually centered, holistic care to seniors, particularly those most in need. We offer a wide range of programs tailored to meet the unique needs of older adults. Regardless of everyone’s stage in life, our goal is to provide seniors with opportunities designed to make their lives joyful, enriching and satisfying. With communities in 11 states and the District of Columbia, our ministries are continually developing and adopting new best practices in care that enhance the experiences of our residents, program participants and patients. Learn more at www.ascensionliving.org.
Ascension operates more than 2,600 sites of care – including 151 hospitals and more than 50 senior living facilities – in 21 states and the District of Columbia, while providing a variety of services including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.